Luminous Excellence City Center

IF THE CLIENT CANCELS THE RESERVATION CONTRACT:

If such cancellation occurs, the following penalty will be charged:
- If there are more than 14 days before the check-in date, the reservation will be cancelled without any cost or penalty.
- Between 14 days and the check-in date, 100% of the penalty will be charged.
- There will be no CREDIT if the client voluntarily withdraws from the services before the end of their stay.

MODIFICATIONS MADE BY THE COMPANY:

In the event that, for unforeseen reasons not attributable to the company, the accommodation cannot be occupied by the guest, the company will make other accommodation of equal or superior characteristics available to the client without reimbursement by either party.